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That is a loaded question, but we always take the time to match our customers with the experience they desire.
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We offer a full refund if a reservation is cancelled more than 48 hours in advance.
We offer a 50% refund if a reservation is cancelled less than 48 hours in advance.
We offer no refund for cancellation/no-show on the day of your reservation.
We charge no additional fee if a reservation is rescheduled!CANCELLATIONS MUST BE PROCESSED DURING REGULAR BUSINESS HOURS.
Our only exception to this is for a Severe Weather/Air Quality Advisory in Park County.
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We do not require you to make a reservation for a rental, but we do recommend them otherwise we are unable to guarantee availability. We do, however, require a Tour reservation at least 12 hours prior (for our Kirwin location).
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No trailers are required. We drive right from the lot to our destinations.
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It is recommended to wear closed-toe shoes and bring layers! The weather in Wyoming can change quickly so we always recommend a sweatshirt and coat for if the weather decides to turn.
We will provide helmets for everyone.
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We welcome kids of all ages!